FAQs Archive - Page 2 of 5 - American Tow and Recovery

Q: My car is stuck in the mud. Is that roadside assistance or towing?

It can be either, or both. If your vehicle is simply stuck and can be safely winched back onto the road without damage, we can extract it and send you on your way — that's our winching service. If the vehicle is damaged or can't be driven after extraction, we'll move directly into a tow. Either way, call us and describe your situation; we'll bring the right equipment to handle it.

Q: I have a flat tire, can you change it for me?

Yes. If you have a spare tire in your vehicle, we'll mount it for you so you can get back on your way. Please note that we mount your spare but do not supply tires — so if you don't have a spare or your spare is also flat, we'll arrange a tow to the nearest tire shop. Either way, we'll make sure you're taken care of.

Q: I ran out of gas, can you bring me fuel?

Yes. Running out of fuel happens to the best of us. We can bring you enough gasoline or diesel to get you back on the road and safely to the nearest station. When you call, let our dispatcher know whether your vehicle uses gasoline or diesel so we can bring the right fuel. This is one of the fastest roadside calls we respond to.

Q: I locked my keys inside my car, can you unlock it?

Yes, lockout service is one of our most frequent calls and something we handle quickly and carefully. Our operators use professional-grade unlocking tools that won't damage your door, weather-stripping, or internal lock mechanisms. This works on vehicles with power locks, keyless entry, and most modern electronic locking systems. Don't try to unlock it yourself with a coat hanger or other makeshift tools — you can cause expensive damage. Just call us.

Q: My battery died and my car won't start, can you help?

Yes. A dead battery is one of the most common reasons people call us. Our operators carry jump-start equipment capable of boosting most passenger vehicles. We'll come to your location, get you started, and make sure you're safe to drive before we leave. If your battery is beyond a jump-start, we can tow you to a shop where it can be properly tested and replaced.

My car is stuck in the mud. Is that roadside assistance or towing?

It can be either, or both. If your vehicle is [...]

By americantow|2026-03-25T14:31:30+00:00March 25, 2026|Roadside Assistance|0 Comments

I have a flat tire, can you change it for me?

Yes. If you have a spare tire in your vehicle, [...]

By americantow|2026-03-25T14:30:29+00:00March 25, 2026|Roadside Assistance|0 Comments

I ran out of gas, can you bring me fuel?

Yes. Running out of fuel happens to the best of [...]

By americantow|2026-03-25T14:30:00+00:00March 25, 2026|Roadside Assistance|0 Comments

I locked my keys inside my car, can you unlock it?

Yes, lockout service is one of our most frequent calls [...]

By americantow|2026-03-25T14:29:27+00:00March 25, 2026|Roadside Assistance|0 Comments

My battery died and my car won’t start, can you help?

Yes. A dead battery is one of the most common [...]

By americantow|2026-03-25T14:28:51+00:00March 25, 2026|Roadside Assistance|0 Comments

What roadside assistance services do you offer?

We offer a full range of roadside assistance services including: [...]

By americantow|2026-03-25T14:28:18+00:00March 25, 2026|Roadside Assistance|0 Comments

I’m a fleet manager – can we set up an account with you?

Yes, we welcome relationships with trucking companies, fleet operators, and [...]

By americantow|2026-03-25T14:27:40+00:00March 25, 2026|Heavy Duty Towing|0 Comments

Do you offer long distance heavy duty towing?

Yes. We provide long-haul towing for commercial vehicles when needed. [...]

By americantow|2026-03-25T14:27:07+00:00March 25, 2026|Heavy Duty Towing|0 Comments

How much does heavy duty towing cost?

Heavy duty towing pricing varies based on several factors: the [...]

By americantow|2026-03-25T14:26:36+00:00March 25, 2026|Heavy Duty Towing|0 Comments

What other heavy vehicles do you tow besides semis?

Our heavy duty capabilities extend well beyond tractor-trailers. We also [...]

By americantow|2026-03-25T14:25:09+00:00March 25, 2026|Heavy Duty Towing|0 Comments

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